Outsourced Services: Top 9 Functions Your Business Should Outsource


Outsourcing has become a big part of businesses these days. Now that technology has connected the world, you no longer need to hire everyone on your team locally. You can use talent from anywhere in the world.

That’s why 68% of consumer companies in the United States use some form of outsourcing.

If you have too much on your plate, it’s time to start looking at outsourced services for your company. Below are nine outsourced services providers that every business should consider.

1. Accounting

Good books are a critical part of every successful business. You need insight into your cash flow to make intelligent business decisions. Unfortunately, it takes a lot of time to do it right.

There are countless accounting firms that can help you maintain your books. They’ll categorize your income and expenses to help you create a budget and provide advice that can help you reduce your costs. In most cases, the money you pay your accountant will more than pay for itself when you save on your budget and taxes.

2. Sales

You can only get so many sales by handling everything yourself. If you have high-ticket products, you have to spend a lot of time with each prospect to make the sale. You have limited growth when you go this route.

You can speed things along by outsourcing your sales department. Your provider will have a team of experienced sales professionals. They’ll generate the leads so you can focus on serving customers and improving your products.

3. Marketing

There’s a difference between marketing high-ticket products for businesses and regular consumers. The former takes a lot of time. On the other hand, marketing to consumers is more hands-off and requires a detailed ad campaign that works.

You need a lot of data and testing to optimize your marketing campaigns online. A marketing company can help by providing insight into your ads and helping you optimize your sales funnel. As a result, you’ll reach the people most likely to buy your products and generate more profit with your campaigns.

4. Information Technology

Tech plays a critical role in most parts of business these days. You need servers to store data, software to be more productive, and a network to connect your computers and servers. All of this is complex to set up.

You probably don’t have the time to learn how to set up an IT infrastructure yourself, which makes hiring a managed services provider a great choice. You can get help with tech support, cybersecurity, and much more. Check out more on bulletproofit.ca to learn more about managed services.

5. Customer Service

Customer service is critical if you want happy customers. Even if you build great products, there will always be times when something goes wrong, and customers need help. If you don’t have customer service available and provide poor support, you will get bad reviews.

A customer service team will keep customers happy and lead to excellent reviews. However, you’ll need a large team to handle customer service if you have a good-sized business. A customer service outsourcing center is cheaper and will help you provide excellent service.

6. Logistics

Creating a reliable system of getting products to customers is one of the most challenging parts of a product business. You need enough warehouse space, a picking system, and reliable shippers. All of this takes time and money to maintain.

That’s why most companies rely on a third-party logistics (3PL) partner. Your 3PL provider will help you store your products and quickly get them to customers. On top of that, they’ll help you create an international presence by getting your products overseas for global expansion.

7. Administrative Work

Administrative tasks are one of the easiest and most routine parts of a business and something you can’t afford to skip. You need to keep up with emails, schedule meetings, file paperwork, and much more. All of this is time better spent on more critical work.

Hiring an administrative assistant is a great way to take some of the routine work off your plate. They’ll handle all the busy work for you. That leaves you time to focus on more critical tasks that are likely to grow your company.

8. Human Resources

If you want to retain great talent, you need to treat them right. Unfortunately, it’s not always easy handling your daily tasks while taking on employee issues. You need an HR department to give your team the support it needs.

An outsourced HR team can handle payroll, take care of employee issues, and help your team take advantage of their benefits. Your team will always have someone to reach out to if they want a quick resolution to their issues.

9. Market Research

You need great data if you want to make decisions in business. The problem is that there’s a lot of information out there. It’s not always easy to filter through the noise to find what you need.

A market research company can give you the data your company needs. They’ll look at your industry and what options your business can take advantage of. This information will help you maneuver in the market and take advantage of opportunities faster than your competition that doesn’t have the latest information.

Start Investing in Outsourced Services Today

You only have so much time in the day as a business owner, so you need to spend your time focusing on core functions. Using outsourced services is a great way to free up your time and put your time to better use. Look for managed outsourced services today to free up your time in your company.

Do you want to check out more business tips that will help you run a more productive company? Read more at the blog.


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About Marc Wallace

I'm never too busy to share my passion. I've created this page to help people learn more about business, finance and real estate. Besides all the serious stuff, I'm also a man that values family and healthy relationships. I hope you find my content insightful.

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