No matter the shape or size of your company, it is likely that you will need to outsize all or some of your information and technology services. From cybersecurity to network maintenance to server storage, it is becoming increasingly difficult to handle all business IT services in-house.
That’s why the outsourced IT industry is now worth a staggering $520 billion a year – a figure that is bound to grow exponentially in the coming years. From the largest Fortune 500 titan to the smallest mom-and-pop operation, hiring an IT services company to take care of the digital infrastructure has significant cost and time benefits.
If you’re about the take the plunge and outsource, read this guide to find out what you should be looking for in an IT services agency in 2022.
1. Solid Cybersecurity
There is no getting around the fact that cybercrime remains the most significant threat to businesses in America in 2021. Cyber attacks against businesses are at an all-time record high, with the average breach costing small companies $200,000 per incident. That’s why you need to find an IT services professional that will offer full-scale cybersecurity support alongside their routine IT management duties. You can’t afford not to.
2. Growth-Oriented IT Support
A good IT services company will do so much more than simply keep your drivers and servers ticking. They will leverage their expertise to optimize your business infrastructure for growth. As this expert guide to the benefits of managed IT explains, the best companies will boost your bottom line by reducing downtime, improving customer service, and making your IT easier to navigate. When you look at it like this, the ROI on managed IT services can be huge.
3. A Flawless Reputation
There are a lot of IT services form providers out there. Not all of them are worth your time. It is essential that you choose a provider with a sterling reputation and a strong portfolio of satisfied customers. The last thing you want is to spend top dollar on a company that won’t be there when you need it and will be unable to meet its obligations to you. Don’t cut corners when vetting potential companies.
4. Transparent Pricing
Although the cost of outsourced IT services is nearly always outweighed by the savings and benefits you accrue as a result, it can be easy to lose track of costs. Many providers will charge extra for specific services or emergency assistance. That is why you should endeavor to get a clear and transparent list of pricing terms from your provider before you sign anything.
Find out if there are any hidden fees or services charges that you didn’t know about. Ask if there are licensing fees you are expected to pick up the tab for, or whether these are covered by the company. Always know exactly what you are paying for.
Learn More About Information Technology and Services
Choosing the right information technology and services for your business is essential if you want to stay competitive in 2022 and beyond. For more essential IT hacks for your company, make sure to consult my dedicated Business guides today.
